Where should I go?

If you are feeling unwell, it is not always necessary to go to your nearest hospital unless in an absolute emergency.

Our emergency and urgent services are very busy and many of these cases could be seen more quickly by an alternative service. Our live current waiting times are shown below as are details of other options for treatment.

How busy is A&E right now?

Our hospitals' Emergency Department (better known as A&E) is a busy place. The live information below gives you an at-a-glance view of how busy each Emergency and Urgent Care Department is.

Location Average waiting time to assessment
Royal Blackburn Hospital Emergency Department 2 - 3 Hrs
Royal Blackburn Hospital Urgent Care Unit < 1Hr
Burnley General Hospital Urgent Care Unit 0 - 2 Hrs
Accrington Victoria Minor Injuries Unit 0 - 2 Hrs
Paediatrics 0 - 2 Hrs

Table last updated: Nov 06, 2018 11:25

(please refresh the page to view the latest waiting times)

Did you know that there may be better options to meet your present need? 

There are a range of healthcare services available to help you find the right expert care to meet your needs. Picking the service most appropriate to your symptoms means you get the right treatment in the right place.

Waiting times at emergency departments can change significantly and quickly without warning, and therefore the times given here are not a guarantee of how long you will actually wait.

You will be seen in the emergency department based on your medical condition which is assessed by a member of staff when you first arrive. Please note that patients will be seen in order of priority, not in order of arrival.


Your Pharmacy will give you advice on most minor illnesses and you can buy over-the-counter remedies to relieve your symptoms.

For opening times visit NHS Choices.

GP Surgery

Your local family doctor (GP) is the main point of contact for you and your family's general health care. Order your repeat prescriptions in good time to ensure you have all your medication if you are away on holiday or there is a bank holiday weekend.

For opening times visit NHS Choices.

GP Out of Hours Service

When your regular GP surgery is closed, and you are too ill to wait for it to re-open, you can access help and support from the ‘GP Out of Hours’ service. To contact the ‘GP Out of Hours’ service, phone free on 111.

Minor Injuries Units

Minor Injuries Units deal with problems such as suspected fractures, cuts, bruises, minor eye problems, burns, scalds, and sprains. If you need advice on the best place to go to treat your illness, call 111.

In East Lancashire there are two Minor Injuries Units:

Accrington Minor Injuries Unit Accrington
Victoria Community Hospital
Haywood Road

Open 7 days a week from 8am until 8.30pm.

Rossendale Minor Injuries Unit
Rossendale Primary Health Care Centre
Bacup Road

Open 7 days a week from 8am until 8pm

Urgent Care Centres

Urgent Care Centres are for serious conditions such as suspected broken bones or breathing difficulties which need immediate care but are not life threatening.

Accidents and Emergencies/999

You should call 999 or come to our Emergency Department only if your condition is life threatening.